Integrated Community Gynaecology Service

45-47 Kings Road, London Colney, St. Albans, AL2 1ES

Telephone: 01727 823111

Patient Feedback

We welcome any suggestions about the quality of the service you received. This will help us to improve the service.

Complete a patient feedback form.

Dr. Nisha Kedia, the Clinical Lead, would be happy to respond to suggestions or complaints which can be sent to the administrative hub, addressed to Dr Nisha Kedia, Gynaecology Clinical Lead or alternatively you can call 01727823111 and speak to the Service Manager or the Deputy Service Manager who can assist you with your suggestion or complaint. We will try and resolve any concerns or complaints as quickly as possible. Our Complaints Procedure (PDF, 63KB).

Our most recent service review (PDF, 203KB)


Lovely clinic, thank you.

Wonderful in every way!

The music is very soothing! (Classic FM) Great!

She was excellent and made me feel at ease.

Very happy to be seen so quickly after GP visit. Felt very at ease and well informed.

Very friendly, professional, very thorough.

Consultation appointment was within 2 weeks of being referred. Much nicer being seen at this clinic than waiting ages for an appointment at hospital. Fantastic service. Please don’t stop it!

I am absolutely satisfied with the treatment I received in this clinic today.

This was the nicest doctor I have ever seen, so thorough and kind. Can’t thank her enough.

This is my first visit to the clinic and I was put at ease completely, thank you.

Waiting times for appointments is much better than I have experienced at the hospital. Scanner available on first appointment.

A fantastic service – thank you!.

Fantastic staff – helpful, friendly, reassuring – Great atmosphere! Thanks.

An excellent consultation, everything was explained very clearly, prior to further investigation 10/10.

Very good, thank you.

When I phoned the lady was very helpful.

This is my first visit. I was most impressed with the aesthetics within the clinic and the helpfulness and sensitivity of all concerned. Mrs Pisal and her colleague were extremely helpful and understanding.

Excellent service.

I found it very satisfying, cannot complain at all.

Great clinic – infinitely better than going to a hospital.

I felt that both the consultant and colleague (Dr. Kedia) dealt with my condition sensitively and took great care to ensure that I understood both why this was happening and what the next step will be.

That was by far the most informative, positive and helpful appointment I’ve had. Fantastic support. Thank you.

Fantastic to be able to see a Gynaecologist at a GP practice, without the added concern of going to hospital and waiting for a long time to be seen. Not having to wait for weeks for an appointment was also excellent. I really appreciated how thorough, kind and caring both doctors I saw were. Thank you for such an excellent service.